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Board Member: Andrew Hume Print E-mail
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Andrew Hume was elected to the CCO Forum Board in May 2005

Andrew joined SalesForce in July 1999 upon completion of an MBA from Melbourne Business School and is now its Chief Operating Officer

Andrew has been the architect of the SalesForce strategic direction that has led to maximised ROI, the implementation of best-practice, integrated business systems designed to deliver operational excellence, business growth strategies, and the development of environments in which human potential can be nurtured and enhanced.

 

Andrew is passionate about synchronising contact centre assets – human, technological and organizational - to drive optimised sales and customer satisfaction outcomes