Level 30, AMP Place 10 Eagle Street Brisbane QLD 4000 Phone: +61 7 3305 0370
Overview
LimeBridge Australia helps you make your business fast+simple for your customers. We help you deliver a better customer experience at lower cost. We are Customer Experience Management Consultants and provide CEM solutions in across call centres, contact centres, web, IVR and Walk-in channels:
Voice of the Customer: using customer feedback to drive performance improvement and includes ResponseTek CEM
Skyline: establishing collaboration across the enterprise to reduce contact demand, reduce customer care costs and increase customer satisfaction
Contact Centre Performance Management: creates a high performance culture in your call centre, contact centreand back office areas. It includes the Merced Performance Suite
Customer Self Service: increases self service take upand includes the Sterling Audits IVR Usability and Website usability audit