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Sydney

Level 57 MLC Centre
19-29 Martin Place
Sydney
NSW 2000
Phone:
+61 2 8207 0145

Melbourne

Level 27
101 Collins Street
Melbourne
VIC 3000
Phone:
+61 3 9499 3550

Brisbane

Level 30, AMP Place
10 Eagle Street
Brisbane
QLD 4000
Phone:
+61 7 3305 0370

 

Overview

LimeBridge Australia helps you make your business fast+simple for your customers. We help you deliver a better customer experience at lower cost. We are Customer Experience Management Consultants and provide CEM solutions in across call centres, contact centres, web, IVR and Walk-in channels:

  • Voice of the Customer: using customer feedback to drive performance improvement and includes ResponseTek CEM
  • Skyline: establishing collaboration across the enterprise to reduce contact demand, reduce customer care costs and increase customer satisfaction
  • Contact Centre Performance Management: creates a high performance culture in your call centre, contact centreand back office areas. It includes the Merced Performance Suite
  • Customer Self Service: increases self service take upand includes the Sterling Audits IVR Usability and Website usability audit