The LimeBridge member firm in the USA is Driva Solutions.
Founded by contact center industry veteran Bill Price in late 2001, after serving as Amazon"s first Global Vice President of Customer Service, Driva Solutions fulfills its mission "Creating and sustaining highly effective customer contact strategy and operations, locally and globally" by applying three key inter-related areas of expertise -- Contact Optimization, Performance Optimization, and Sourcing Optimization -- and by partnering with the 10 other companies in the LimeBridge Global Alliance covering the U.S. and Canadian markets with experienced contact center consultants who "have been there"
