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Misc Cartoons Print E-mail

The following cartoons by Jon Kudelka  provide a humorous look at the world of customer operations and were used in LimeBridge workshops and other materials. Feel free to download your own copy to use in your presentations or internal materials.  If you would like a high resolution copy please contact us.

 

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2005 Cartoons Print E-mail

The following cartoons by Jon Kudelka  provide a humorous look at the world of customer operations and were used in the LimeBridge 2005 calendar. Feel free to download your own copy to use in your presentations or internal materials.  If you would like a high resolution copy please contact us.

 

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2006 Cartoons Print E-mail

The following cartoons by Jon Kudelka  provide a humorous look at the world of customer operations and were used in the LimeBridge 2006 calendar. Feel free to download your own copy to use in your presentations or internal materials.  If you would like a high resolution copy please contact us.

 

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2007 Cartoons Print E-mail

The following cartoons by Jon Kudelka  provide a humorous look at the world of customer operations and were used in the LimeBridge 2007 calendar. Feel free to download your own copy to use in your presentations or internal materials.  If you would like a high resolution copy please contact us.

 

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2008 Cartoons Print E-mail

The following cartoons by Jon Kudelka  provide a humorous look at the world of customer operations and were used in the LimeBridge 2008 calendar. Feel free to download your own copy to use in your presentations or internal materials.  If you would like a high resolution copy please contact us.

 

Read more...
 
2009 Cartoons Print E-mail

The following cartoons by Jon Kudelka  provide a humorous look at the world of customer operations and were used in the 2009 LimeBridge calendar. Feel free to download your own copy to use in your presentations or internal materials.  If you would like a high resolution copy please contact us.

 

Read more...
 
2010 Cartoons Print E-mail

 The following cartoons by Jon Kudelka  provide a humorous look at the world of customer operations and were used in the 2010 LimeBridge calendar. Feel free to download your own copy to use in your presentations or internal materials.  If you would like a high resolution copy please contact us.

 

Read more...
 
Jeanne Bliss - Customer Centricity: Gain Traction Print E-mail
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Jeanne spent 25 years on the jon driving customer focus and profitability inside five large US corporate machines.  She reported to the founder of Lands' End as chief zealot for the Lands' End Customer Experience.  She served Allstate as its officer for customer satisfaction and retention. She was General Manager for Worldwide Customer and Partner Loyalty for Microsoft.

In this 5m 55s interview Jeanne explains

  • Options on where to get started to improve customer focus
  • Tactics to use in different organisational cultures
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Jeanne Bliss - Customer Centricity: The Executive Role Print E-mail
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Jeanne spent 25 years on the jon driving customer focus and profitability inside five large US corporate machines.  She reported to the founder of Lands' End as chief zealot for the Lands' End Customer Experience.  She served Allstate as its officer for customer satisfaction and retention. She was General Manager for Worldwide Customer and Partner Loyalty for Microsoft.

In this 3m 9s interview Jeanne explains

  • What should senior executives do the drive customer centric Culture
  • What are the most common failure points
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Peter Murley - Managers and Leaders in Customer Centric Organisations Print E-mail
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Peter has led customer service and the design and execution of customer experience based strategies for a range of UK companies including Firstdirect Bank, ITV Digital, Telewest , GO Fly Airlines and Cellnet (O2)

In this 5m 26s interview Peter explains

  • How managers and leaders need to operate differently in customer centric organisations
  • Some common mistakes and how to avoid them

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