Customer Experience Company
Change Text Size
Printer Friendly Version
  • Home
  • Who We Are
    • What We Believe
    • Australian Leadership Team
    • Global Leadership Team
  • What We Do
    • Discover Opportunities
    • Reduce Demand
    • Transform Supply
    • Leverage Feedback
  • Learning Centre
    • Our Thinking - White Papers
    • Learn From the Leaders
    • The Best Service is No Service
    • Video Interviews
    • Cartoons
  • Clients
    • Case Studies
  • CCO Forum
    • Meeting Summaries
    • Committee Members
    • Upcoming CCO Forums
  • Contact
    • Global Locations Map

2009

Expand
  • Home
  • Learning Centre
  • Cartoons
  • 2009
    • Unfortunately, Santa had misunderstood the idea behind 'The best service is no service'.
    • Telecom product guru.
    • Stone age man was yet to master the pebble/boulder work split.
    • The new emergency services speech recognition hotline was amazing.
    • The company had probably taken micromanagement of internal best practice a bit too far.
    • Something told him that merging the customer service team was going to be tricky.
    • While the combination iron-phone revolutionised working from home, it was an OH&S nightmare.
    • The green energy hotline was at the cutting edge of recycling, but wasn't a great place to work.
    • The GPS interactive shopping trolley didn't always deliver the ideal customer experience.
    • The health system had found interesting ways to encourage self service take up
    • The cryogenic queuing solution was proving effective in dealing with extended wait times.
    • Some customers had been working on their own call control.
    • She was the master of the inappropriate cross sell.
    • Retrieving correspondence from the Bangalore back office took musical aptitude and nerves of steel.
    • Attila's team leadership philosophy was more stick, less carrot.

Find a Solution

  • Discover Opportunities
  • Reduce Demand
  • Transform Supply
  • Leverage Feedback

Whitepapers

Whitepapers

Find out some of the strategies that LimeBridge utilises to help improves customer experience.

Read More

Quick Links

  • Customer Experience Company
  • Customer Experience Transformation
  • Learning Centre
  • CCO Forum
  • Improve Call Centre Efficiency
  • Reduce Contact Demand
  • Improve Customer Retention
  • Act On Customer Feedback
  • Customer Experience Clients
  • Customer Experience Whitepapers
  • Learn from the Leaders
  • Contact Customer Experience Company
Customer Experience Company © 2010 - LimeBridge Customer Experience Company Australia
Brightlabs Web Design Melbourne
Legal Privacy