David Jaffe is the Consulting Director and co founder of LimeBridge Australia. He is a customer experience delivery expert and is a regular speaker on customer experience management and customer advocacy.

He has led work in customer service improvements at more than a dozen major Australian institutions.


David coordinates the content for the Chief Customer Office Forum in Australia.

David grew up in England and studied at Oxford University. He has been a consultant for 21 years most of which has been focused on customer related improvements. He has talked at a range of conferences on customer service and effective operations here and in Hong Kong, India and the United States.

Prior to joining LimeBridge, he was an associated partner at Accenture and a principal at A.T. Kearney. He left AT Kearney to help build LimeBridge Australia.