Stephan is the Managing Director of Ad Scopum - the LimeBridge member firm in Germany Stephan's record includes extensive experience in customer management consulting. Over the previous 10 years he has assisted major companies in various industries in building and optimizing contact centres as well as developing and implementing entire customer management programs.
Stephan frequently chairs and speaks at call centre and CRM conferences and has guided over 800 participants from Germany, Austria and Switzerland in call centre management seminars.
Stephan started his career selling telecom and call centre solutions. He held account manager and sales management positions at Nixdorf Computer and Northern Telecom.
