Australia

Sydney


Level 57 MLC Centre
19-29 Martin Place
Sydney
NSW 2000
Phone:
+61 2 8207 0145

Melbourne


Level 27
101 Collins Street
Melbourne
VIC 3000
Phone:
+61 3 9499 3550

Brisbane


Level 30, AMP Place
10 Eagle Street
Brisbane
QLD 4000
Phone:
+61 7 3305 0370

Overview


LimeBridge Australia helps you make your business fast+simple for your customers. We help you deliver a better customer experience at lower cost. We are focussed on Customer Experience Management and regularly consult across call centres, contact centres, web, IVR and Walk-in channels:


  • Contact Centre Performance Management: creates a high performance culture in your call centre, contact centre and back office areas
  • Skyline: establishing collaboration across the enterprise to reduce contact demand, reduce customer care costs and increase customer satisfaction
  • Voice of the Customer: using customer feedback to drive performance improvement
  • Customer Self Service: increases self service take up and includes the Sterling Audits IVR Usability and Website usability audit