SydneyLevel 57 MLC Centre 19-29 Martin Place Sydney NSW 2000 Phone: +61 2 8207 0145 |
MelbourneLevel 27 101 Collins Street Melbourne VIC 3000 Phone: +61 3 9499 3550 |
PerthLevel 18, Central Park 152-158 St Georges Terrace Perth WA 6000 Phone: +61 8 6311 4699 |
BrisbaneLevel 36, Riparian Plaza 71 Eagle Street Brisbane QLD 4000 Phone: +61 7 3121 3058 |
Overview
LimeBridge Australia helps you make your business fast+simple for your customers. We help you deliver a better customer experience at lower cost. We are focussed on Customer Experience Management and regularly consult across call centres, contact centres, web, IVR and Walk-in channels:
- Contact Centre Performance Management: creates a high performance culture in your call centre, contact centre and back office areas
- Skyline: establishing collaboration across the enterprise to reduce contact demand, reduce customer care costs and increase customer satisfaction
- Voice of the Customer: using customer feedback to drive performance improvement
- Customer Self Service: increases self service take up and includes the Sterling Audits IVR Usability and Website usability audit
