Deliver Better Customer Experiences At Lower Cost

Our unique approach helps you achieve significant customer outcomes rapidly

LimeBridge Australia is a specialised consulting business that has operated for 15 years in Australia and overseas. We have helped over sixty businesses deliver improvements. We use a unique approach combining service design and proven operational strategies. The results of our work are better customer experiences, reduced cost and improved performance.

OUR SOLUTIONS

Operations Transformation

Analyse, Design and Transform any customer-facing operations

Service Design

Interactions with the customer in mind

Customer Experience

From strategy to delivery of better experiences

OMNI/Multi Channel

Integrate and exploit all available channels

We Value Client Outcomes

Our proven methodology of research, design and implementation routinely offers 20-30% capacity improvements.

 

Limebridge has partnered with many large Corporations in Australia and Internationally to improve both the customer experience and organisational performance.

OUR CLIENTS

BT | LimeBridge | Custmer Experience Consultants
Origin  | LimeBridge | Custmer Experience Consultants
Vodafone | LimeBridge | Custmer Experience Consultants
World Vision | LimeBridge | Custmer Experience Consultants
BUPA International​

Head of Contact Centres

Limebridge delivered what they promised plus some. It was done with a quality outcome within budget and on time. They made a real point of sharing their knowledge and IP and act as mentors to my Leadership Team. I highly recommend them for support and transformation in Contact Centres.

Vodafone

Customer Experience Programme Manager

Partnering with LimeBridge has created real change within Vodafone New Zealand’s business, delivering success in both sales and service call centre teams. LimeBridge brought in a professional team that were focused on engaging in a high energy and collaborative way, ensuring that their unique approach and knowledge was embedded in our teams for ongoing success. LimeBridge are a pleasure to work with!

Auto & General Holdings

Director Sales and Service

I have worked with LimeBridge at three different companies and they have always delivered great results for our customers and business.

Deliver Better Customer Experiences At Lower Cost