Omni-Channel Best Service is No Service
Good ideas don’t lose their lustre It is ten years since we published The Best Service is No Service, (Wiley/Jossey-Bass 2008), in which...
Each month we produce a Whitepaper where you can read about issues, trends, case studies and strategies LimeBridge use to improve the customer experience. In these whitepapers, we often take the “Challenger” view to help get you thinking how you can improve the customer experience in your organisation.
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